PacketSlip
Sign inBook a demo

Reconciliation

Catch conflicts across documents before underwriters do.

The same number often appears in three places in a submission packet, and they do not always agree. PacketSlip compares them and lists every conflict with both sources.

Book a demoSee pricing
Findings · 3 open

Annual revenue conflict

High

ACORD 125 · p.2

$4,200,000

GL supplement · p.1

$3,650,000

NAICS code differs

Medium

238210 vs 238220 · ACORD 125 p.1 / Supplement p.1

Mailing address mismatch

Resolved by account manager

Both values and both pages shown
Side by side
Every finding tracked to closure
Open → resolved
From findings to a follow-up email
1 click

What it does

Side-by-side values

See the value from each document next to each other, with the page each one came from.

Open findings list

Conflicts, missing items and low-confidence values are collected in one list that you work through and resolve.

Follow-up drafts

Unresolved findings turn into a clear, polite email to the insured asking for exactly what is needed.

Audit history

Who resolved what, when, and with which value is recorded on the submission for later reference.

How it works

  1. 1

    Compare

    Values for the same field are matched across every uploaded document.

  2. 2

    Flag

    Disagreements become findings with severity and both source citations.

  3. 3

    Resolve

    Pick the correct value, add a note, or send the item to the insured.

Before and after

The manual way

  • Underwriter spots a revenue mismatch and sends the packet back
  • Days lost waiting on the insured for one clarification
  • No record of how a conflict was settled

With PacketSlip

  • Mismatches found before the submission leaves the agency
  • All questions to the insured sent in one email
  • Each resolution saved with name, time and chosen value

Conflicts that cause carrier kickbacks

General Liability

Revenue on the 125 vs. the GL supplement

Situation
The ACORD 125 lists $4.2M in annual revenue, while the contractor supplement lists $3.65M because it was filled out from last year's numbers.
What PacketSlip does
Both values are shown side by side with page citations and flagged as a high-severity finding, since GL rating is driven by revenue.
Outcome
The account manager asks the insured which figure is current before the packet leaves the agency, instead of after a carrier quote comes back wrong.

Workers' Comp

Payroll that does not add up

Situation
Total payroll on the ACORD 130 does not equal the sum of the class code rows, and employee count differs from the 125.
What PacketSlip does
The totals and per-class rows are compared and the gap is listed as an open finding with the exact pages involved.
Outcome
Payroll is corrected once, at the source, so the experience mod and premium estimate start from consistent numbers.

Property

Location schedule vs. mailing address

Situation
The mailing address on the application is the owner's office; the SOV lists two warehouses, one with a different ZIP code.
What PacketSlip does
Address fields are normalized and compared; location mismatches are flagged with a note to confirm which addresses are insured locations.
Outcome
The underwriter receives a clear location list instead of guessing which address carries the building values.

How findings are prioritized

Every finding carries a severity so the team works on what blocks a quote first.

SeverityTypical examplesRecommended action
HighRevenue, payroll or TIV conflicts; named insured or FEIN mismatch; effective date disagreementResolve before sending to any carrier
MediumNAICS / class code differences; location or vehicle count mismatch; loss totals that differ from the applicationConfirm with the insured in the follow-up email
LowMissing optional fields; low-confidence reads on handwritten or scanned pagesReview and accept or correct during QA

Common conflicts we see in commercial packets

Revenue on the ACORD 125 that differs from the GL supplement. Payroll that does not match the Workers' Comp class code breakdown. A NAICS code that disagrees with the business description. A mailing address that differs from the location schedule. Loss run totals that do not match the loss history section of the application.

Each of these is a common reason for carrier kickbacks. Catching them at the agency shortens time to quote.

Why reconciliation matters in commercial lines

A typical small commercial submission contains the ACORD 125, one or more line supplements (126 for GL, 140 for Property, 127 or 137 for Auto, 130 for Workers' Comp), a statement of values and three to five years of loss runs. Many of these documents are filled in at different times, by different people, from different sources.

Underwriters notice inconsistencies quickly, and each one costs credibility and time. A packet that is internally consistent is easier to quote and signals that the agency knows the account.

How values are compared

Values are normalized before comparison: currency strings, abbreviations like $4.2M, date formats and address formatting are converted to a standard form. Only true disagreements become findings, which keeps the list short and useful.

Each finding keeps a citation to the document and page each value came from, so reviewers can check the source in the built-in viewer without searching through the PDF.

Frequently asked questions

Which fields are compared?

Any field that appears in more than one document: named insured, FEIN, addresses, NAICS, revenue, payroll, employee count, effective dates and loss totals.

Do small formatting differences count as conflicts?

No. Values are normalized first, so '$4.2M' and '4,200,000' are treated as the same.

Can I dismiss a finding?

Yes. Mark it resolved with the correct value or a note. It stays in the history for audit.

What happens to a finding after it is resolved?

It moves out of the open list but stays in the submission history with the chosen value, the person who resolved it and the time.

Can findings be included in the follow-up email automatically?

Yes. Any finding still open when you generate the follow-up draft is turned into a plain-language question for the insured.

See it on one of your own packets

Book a demoACORD extractionChecklist engineDocument Q&AFor retail agenciesFor wholesalers & MGAsPricing